PRIVACY POLICY

Last Updated: 07/14/2025

At The EverWheel Co., we value your privacy. This policy explains how we collect, use, and protect your personal information when you browse our website, place an order, or interact with us.

1. What We Collect

We may collect the following information:

Your name, email, phone number, and shipping address
Payment details (processed securely via trusted third-party providers)
Order history and communication with our team
Information voluntarily submitted via forms or email

2. How We Use Your Information

We use your data to:

Process and ship your orders
Communicate updates and respond to inquiries
Send occasional marketing emails (with your consent)
Improve website performance and customer experience

We will never sell or rent your information to third parties.

3. Third-Party Services

We only share your data with trusted services that help us fulfill your order:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Email newsletter platforms (e.g., Mailchimp)

These providers comply with strict data privacy standards.

4. Cookies

Our site uses cookies to:

Remember your shopping cart
Analyze website performance (anonymous data only)
Provide a better browsing experience

You can control or disable cookies in your browser settings at any time.

5. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data
Request data deletion
Withdraw consent for marketing communications

To exercise your rights, email us at orders@theeverwheelco.com

6. Data Retention

We keep your data only as long as necessary to fulfill orders and comply with legal obligations.

7. Changes to This Policy

We may update this policy occasionally. The latest version will always be posted here.

SAFETY SECURITY

At The EverWheel Co., we take your safety—both online and offline—seriously.

Online Security

Our website uses SSL encryption to secure your connection and protect personal information.
All payment transactions are processed through PCI-compliant providers (like PayPal or Stripe).
We do not store your credit card information.

Product Safety

Our decorative wheel covers are designed to rest behind the handrim and attach securely to the spokes using Velcro or zip ties.
While they’re made from lightweight, flexible plastic, they are not intended for high-impact sports or rugged terrain.
Covers should always be installed under supervision for children or users who may have difficulty with manual adjustments.

Safe Use Tips:

Do not install covers over broken or bent spokes
Avoid using near open flames or heat sources
Remove covers before pressure washing your wheelchair
Check straps regularly to ensure they are securely fastened

Contact:

Have questions about privacy, safety, or anything else? Reach us at:
📧 orders@theeverwheelco.com
📞 (386) 957-2933